Responsible Gaming
Introduction
At Mitra Group, we are committed to promoting responsible gaming practices. Gaming, including the Battery Aviator game, should be enjoyed as entertainment only. It is not a reliable way to earn money or solve financial problems. Please play within your means and set limits that you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal age of majority in your jurisdiction in India) to participate in gaming activities on mitragroup.in. We take age verification seriously and reserve the right to request proof of age. If you are under the legal age, please do not use our platform.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Chasing Losses: Trying to win back money you have lost by gambling more
- Hiding Gambling Activity: Concealing the time or money spent gambling from family or friends
- Increasing Bets: Needing to bet larger amounts to achieve the same excitement
- Loss of Control: Inability to stop or reduce gambling despite wanting to
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Financial Strain: Using money meant for bills, rent, or essentials for gambling
- Emotional Distress: Feeling anxious, depressed, or irritable when unable to gamble
- Relationship Problems: Conflicts with loved ones over gambling habits
- Borrowing to Gamble: Taking loans or credit to fund gambling activities
- Failed Attempts to Quit: Repeatedly trying and failing to stop or cut back on gambling
Self-Help Tools
Mitra Group provides several tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have wagered
- Time-Out: Take a temporary break from gaming for a period of your choosing
- Self-Exclusion: Exclude yourself from our platform for a designated period, during which you cannot access your account or place bets
Contact our support team at [email protected] to activate any of these tools.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organizations:
India
- All India Gaming Federation (AIGF) – Promotes responsible gaming practices across India
- National Centre for Responsible Gaming (NCRG) – Research and support services
International Resources
- GamCare (United Kingdom) – Free support for problem gambling
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) – Confidential support and counseling
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Evidence-based resources and support
www.responsiblegambling.org - National Council on Problem Gambling (United States) – Helpline and resources
www.ncpgambling.org - Bundeszentrale für gesundheitliche Aufklärung (Germany) – Public health information on problem gambling
www.bzga.de
Call to Action
If you believe you have a gambling problem or are concerned about your gaming habits, seek help immediately. There is no shame in asking for support. The organizations listed above offer free, confidential assistance and can connect you with professional counselors and support groups.
Remember: Gambling should be fun and entertaining. If it is causing you stress, financial hardship, or relationship problems, it is time to reach out for help.
For immediate assistance, contact our Responsible Gaming team at [email protected] or call the helplines listed above.